Your market research operations and tech solutions partner.
We provide best in class services as full time dedicated teams or ad hoc.
WHY CHOOSE US
MR Tech Ops is a marketing research operations service firm working with market research organizations.
We provide project management, survey programming, hosting, fielding and sampling services on an ad hoc or subscription basis.
Let us do the heavy lifting while you grow your business.
Our team of experts will assess your current capabilities, develop a project management methodology tailored to your needs, and enhance your people's skills and competencies.
We'll help you improve and accelerate your research operations.
We will adopt and create practices, methodologies, tools and techniques to fit your environment and real-life project scenarios.
We are committed to ensuring a better project experience for you
We work with your sample and panel sources, providing access to our own panel ecosystem as well as to regular, industry-recognized sample providers.
Learn more
We'll become an extension of your team, playing a vital part in your business's success. With us, you'll have a worry-free project management experience at your disposal.
Learn moreMR Tech Ops offers professional and efficient survey scripting, a crucial component of any successful market research plan. While surveys can be great tools for gauging the mood and mindset of the target market, it's important to have experienced research programmers involved in survey scripting to ensure that the right questions are asked in the appropriate way. Our team can help you develop surveys that yield accurate and actionable results.
Learn moreLaunched in 2021 but with over 40 years of experience in the field led by a highly experienced team of market research industry professionals. MR Tech Ops is a highly regarded partner for market research project management, survey scripting and data processing, in addition to consultation on tech-focused solutions to business processes. Our clients see us as an extension of their own teams, and we have an excellent reputation for our high customer service levels.
Our mission is to delight clients with our experience and customer service whilst providing a secure, flexible, versatile, motivational work environment focusing on ever-increasing individual and team-based skills. MR Tech Ops enhances your offer through increased efficiency, excellent communication, and our desire to see your business succeed. At MR Tech Ops we thrive on a challenge – from the straight-forward to the most challenging of projects MR Tech Ops are the go-to partner for all our clients.
What Customers Say about Us
“It has been fantastic working with MR Tech Ops. Working as an independent market research consultant, both my profile as a client and needs. They have made me feel as important as any client; providing encouragement to expand my services; patiently trained me on some basics; staying by my side on every project; resolving issues quickly and overall acting as though they were members of my own team - just different companies. I feel as though they are my colleagues; workmates and friends within the industry as they understand and support my specific needs, even when their shift is over. The project support team works seamlessly across time zones, so they cover about 15 hours, thereby providing dedicated, same-day support where I am able to serve both EU and American clients without delay. Thank you.“
"Everyone on the MR Tech Ops Team, I feel, is also a part of the our team. Having Jasmina, and Veljko in leadership-type roles with the, this partnership is a blessing. I cannot thank you all enough."
"I have to say – this was the BEST experience I’ve had with a great vendor in a long time. The MR Tech Ops staff is a dream to work with. So professional, resourceful, and caring."
"Thanks so much MR Tech Ops! I really appreciate working with the team. You accommodated all my requests and kept everything organized. All the respondents were great, and very articulate."
"It is very rare nowadays to find phenomenal customer service. The MR Tech Ops team is amazing and exceptional in accommodating our requirements."
Ludwig provides clients with high-quality research outputs. As a survey programmer team lead at MR Tech Ops, he offers platform support to clients, helping them utilize platform tools and features to achieve success.
As a team leader, Jasmina is in charge of coordinating and leading a very busy group responsible for all clients work. Her role is to recommend and drive new process implementation, and ensuring all client work generated by the team is fit for purpose and complies the requirements of clients.
Veljko is a team player who values collaboration. In his role as Project Manager Team Lead, Veljko works with clients to find the best and most efficient way successfully execute projects from beginning to end.
Lejla is an experienced Project Manager with a demonstrated history in international organization, NGOs, and the private sector. She had planned multiple seminars and conferences in B-H, and the wider region, and has participated as a speaker and panelist. Placing great value on learning, Lejla regularly attends seminars and conferences to gain insight into market research and platform technology.
Ajna is an enthusiastic and motivated Project Manager at MR Tech Ops. She oversees key client projects and establishes project communication plans to increase efficiency. Ajna prides herself on her ability to bring out the best in the people she works with and in the projects she works on.
Asmir works with valued clients to ensure their success. In his role as project manager, he plans and designates project resources, monitors progress, and keeps stakeholders informed throughout the project lifecycle.
As a Survey programmer, Vedran is responsible for programming and testing all aspects of online surveys. He works closely with MR Tech Ops’s customer service teams to consult on survey design elements and to ensure project timelines.
Ajla oversees day-to-day activity to manage panel member information and data. In her role, she builds and maintains relationship with current panel members and manages panel recruitment strategy. She regularly communicates with clients to keep them informed and up to date with their panel activity and progress.
Tana work with clients to achieve all their goals, within the set frameworks and deadlines. She help coordinate projects, driving operations efficiencies, delivering scheduling reports, and communicate with clients across all industries. Tana is always ready to work on new challenges.
Rheia is a Project Manager dedicated to various types of projects, across a range of industries. Her dedication spreads through maintaining schedules/plans for the successful completion of research projects, reviewing, and proofing data output, and maintaining strong working relationships with clients.
Stefan is a project manager, where he genuinely develop and serves clients with their creative and business goals. He cares deeply about the relationships with clients and takes pride in being able to connect them for opportunities, and helping them reach recruitment and data collection goals. He work with clients in the B2B and healthcare research agencies and industry leaders.
Adel oversees day-to-day activity to manage panel member information and data. In his role, he builds and maintains relationship with current panel members and manages panel recruitment strategy.
Emina is an experience sales and marketing professional. She will be joining us as a project manager. Emina understands every client is unique and treatments may vary. She looks forward to using her client experience and communication skills to achieve top class recruitment and data collection projects.
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