We are MRTechOps.

Your market research operations and tech solutions partner.

We provide best in class services as full time dedicated teams or ad hoc.

WHY CHOOSE US

MR Tech Ops is a marketing research operations service firm working with market research organizations.

We provide project management, survey programming, hosting, fielding and sampling services on an ad hoc or subscription basis.

Let us do the heavy lifting while you grow your business.


  • Project Management
  • Survey Programming and Hosting
  • Data Processing
  • Fielding and Sampling 

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Competency

Competency

Out teams of experts will assess your current capabilities.

We will develop a project management methodology tailored to your needs, enhance your people’s skills and competencies. We will help you improve and accelerate your research operations. 

Performance

Performance

We will adopt and create practices, methodologies, tools and techniques to fit your environment and real-life project scenarios.

Delivery

Delivery

We are committed to ensuring a better project experience for you

Sample, Panel and Custom Panel Building


We work with your sample and panel sources, we provide panel sources through our own panel ecosystem, as well as through regular industry recognized sample providers.

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Project Management as a Service

Project Management as a Service

We’ll be an extension of your team, becoming vital part of your business success. You will have at your disposal a team that will make your project management activities worry-free.

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Survey Scripting and Hosting

MR Tech Ops scripting survey Professional and efficient survey scripting is a crucial component of a good market research plan. Surveys are great tools to help gauge the mood and mind-set of the target market, but it is important to have seasoned research programmers involved in survey scripting to ensure that the right questions are asked in the appropriate way during the survey research process.

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About Us

Launched in 2021  but with over 40 years of experience in the field led by a highly experienced team of market research industry professionals. MR Tech Ops is a highly regarded partner for market research project management, survey scripting and data processing, in addition to consultation on tech-focused solutions to business processes. Our clients see us as an extension of their own teams, and we have an excellent reputation for our high customer service levels.

Our mission is to delight clients with our experience and customer service whilst providing a secure, flexible, versatile, motivational work environment focusing on ever-increasing individual and team-based skills. MR Tech Ops enhances your offer through increased efficiency, excellent communication, and our desire to see your business succeed. At MR Tech Ops we thrive on a challenge – from the straight-forward to the most challenging of projects MR Tech Ops are the go-to partner for all our clients.

Testimonials

What Customers Say about Us

“It has been fantastic working with MR Tech Ops.  Working as an independent market research consultant, both my profile as a client and needs. They have made me feel as important as any client; providing encouragement to expand my services; patiently trained me on some basics; staying by my side on every project; resolving issues quickly and overall acting as though they were members of my own team - just different companies.  I feel as though they are my colleagues; workmates and friends within the industry as they understand and support my specific needs, even when their shift is over.  The project support team works seamlessly across time zones, so they cover about 15 hours, thereby providing dedicated,  same-day support where I am able to serve both EU and American clients without delay.  Thank you.“

- Douglas - Founder

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"Everyone on the MR Tech Ops Team, I feel, is also a part of the our team. Having Jasmina, and Veljko in leadership-type roles with the, this partnership is a blessing. I cannot thank you all enough."

- Ben - Operations Manager

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"I have to say – this was the BEST experience I’ve had with a great vendor in a long time. The MR Tech Ops staff is a dream to work with. So professional, resourceful, and caring."

- Pam - Vice President

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"Thanks so much MR Tech Ops!  I really appreciate working with the team.  You accommodated all my requests and kept everything organized.  All the respondents were great, and very articulate."

- Nancy - Insight Manager

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"It is very rare nowadays to find phenomenal customer service. The MR Tech Ops team is amazing and exceptional in accommodating our requirements."

- Adam - Senior Operations Executive

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Ludwig Uhlin

Ludwig Uhlin

Team Leader Survey Programming

Ludwig provides clients with high-quality research outputs. As a survey programmer team lead at MR Tech Ops, he offers platform support to clients, helping them utilize platform tools and features to achieve success.

Jasmina Dzevlan

Jasmina Dzevlan

Team Leader Project Management

As a team leader, Jasmina is in charge of coordinating and leading a very busy group responsible for all clients work. Her role is to recommend and drive new process implementation, and ensuring all client work generated by the team is fit for purpose and complies the requirements of clients.

Veljko Garaca

Veljko Garaca

Team Leader Project Management

Veljko is a team player who values collaboration. In his role as Project Manager Team Lead, Veljko works with clients to find the best and most efficient way successfully execute projects from beginning to end.

Amila Skenderovic

Amila Skenderovic

Project manager

As a project manager, Amila worked with patients and healthcare research agencies in recruitment and data collection projects. Besides working on market research projects, Amila is currently doing her MBA at Burch University.

Lejla Zonic

Lejla Zonic

Project Manager

Lejla is an experienced Project Manager with a demonstrated history in international organization, NGOs, and the private sector. She had planned multiple seminars and conferences in B-H, and the wider region, and has participated as a speaker and panelist. Placing great value on learning, Lejla regularly attends seminars and conferences to gain insight into market research and platform technology.

Ajna Hamzic

Ajna Hamzic

Project Manager

Ajna is an enthusiastic and motivated Project Manager at MR Tech Ops. She oversees key client projects and establishes project communication plans to increase efficiency. Ajna prides herself on her ability to bring out the best in the people she works with and in the projects she works on.

Asmir Smajlovic

Asmir Smajlovic

Project Manager

Asmir works with valued clients to ensure their success. In his role as project manager, he plans and designates project resources, monitors progress, and keeps stakeholders informed throughout the project lifecycle.

Vedran Malesic

Vedran Malesic

Survey programmer

As a Survey programmer, Vedran is responsible for programming and testing all aspects of online surveys. He works closely with MR Tech Ops’s customer service teams to consult on survey design elements and to ensure project timelines.

Ajla Jaskic

Ajla Jaskic

Panel manager

Ajla oversees day-to-day activity to manage panel member information and data. In her role, she builds and maintains relationship with current panel members and manages panel recruitment strategy. She regularly communicates with clients to keep them informed and up to date with their panel activity and progress.

Tana Karamustafic

Tana Karamustafic

Project Manager

Tana work with clients to achieve all their goals, within the set frameworks and deadlines. She help coordinate projects, driving operations efficiencies, delivering scheduling reports, and communicate with clients across all industries. Tana is always ready to work on new challenges.

Rhea Beganovic

Rhea Beganovic

Project Manager

Rheia is a Project Manager dedicated to various types of projects, across a range of industries. Her dedication spreads through maintaining schedules/plans for the successful completion of research projects, reviewing, and proofing data output, and maintaining strong working relationships with clients.

Stefan Mrjda

Stefan Mrjda

Project manager

Stefan is a project manager, where he genuinely develop and serves clients with their creative and business goals. He cares deeply about the relationships with clients and takes pride in being able to connect them for opportunities, and helping them reach recruitment and data collection goals. He work with clients in the B2B and healthcare research agencies and industry leaders.

Midhat Memija

Midhat Memija

Survey Programmer

Midhat is a multimedia artist. His area of focus in the past decade is digital design and still illustration. In addition to stills, he recently got into video and audio editing creating music videos. AS one of the newest member of the programming team, he brings fresh perspective on the latest programming designs and language development.

Adel Dautovic

Adel Dautovic

Business Analyst

Adel oversees day-to-day activity to manage panel member information and data. In his role, he builds and maintains relationship with current panel members and manages panel recruitment strategy.

Merima Kepes

Merima Kepes

Project Manager

Merima assist in the development and execution of market research projects – both qualitative and quantitative – across a range of industries. Merima work with a team of research professionals to manage multiple research projects and suppliers.

Emina Dzelic

Emina Dzelic

Project Manager

Emina is an experience sales and marketing professional. She will be joining us as a project manager. Emina understands every client is unique and treatments may vary. She looks forward to using her client experience and communication skills to achieve top class recruitment and data collection projects.

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